BioCentury

Privacy Policy

Updated January 20, 2022

Our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us or we collect about you and to assist you in making informed decisions when using our Web Site and our Products and Services (the term “Services” may include your registering for, attending, or participating as a sponsor or presenter at conferences and events that we organize), as well as products and services we may make available through third parties). This statement will be reviewed regularly to address changing legal obligations, technologies, business practices and our customers’ needs. If you do not agree with this Privacy Policy, do not access or use our Web Site or purchase our Products and/or Services or interact with any other aspect of our business.

Your Consent

By using the BioCentury Web Site or purchasing a BioCentury Product or Service, you consent to our collection and use of your personal information as described in this Privacy Policy.

Your information may be stored and processed in the United States or any other country where BioCentury has facilities, and by using or purchasing any of our Products or Services, using our Web Site, sponsoring an event or advertising with us, you consent to the transfer of information outside of your country.

This personal information will be used only for the purposes described in this Privacy Policy unless we have obtained your prior consent.

What Information Do We Collect?

When you visit our Web Site or purchase one of our Products or Services, we may collect different types of information about you: (i) personal information you knowingly choose to disclose that is collected on an individual basis, and (ii) information we collect, including marketing information, product email usage and sales and service interactions, along with Web Site use information that is collected as you browse our Web Site.

Our Web Site is not intentionally designed for or directed at children 13 years of age or younger. It is BioCentury’s policy never to knowingly collect or maintain information about anyone under the age of 13.

Personal Information You Choose to Provide

Account Information. When you purchase a BioCentury Product or Service, or purchase any other products or services from our partners, you may need to give personal information necessary to establish your account and for us to provide the Product or Service, and to authorize us to obtain information from various credit services in order to collect your payment.

For example, you may need to provide the following information to us:

  • Name
  • Title
  • Employer
  • Mailing address
  • Email address
  • Business phone number(s)
  • Billing address and phone
  • Account password (which is not visible to us and is stored in an encrypted format)
  • Full name on credit card
  • Credit card number
  • Credit card expiration date
  • Credit card security code (on back of card)

We do not retain credit card information beyond the time needed to complete the transaction for which you have given it to us. Note: Some of the credit services we use to collect payments on our behalf have their own privacy policies, which may allow them to use your personal information to send their marketing communications to you. Please read "What Information Do We Disclose to Outside Parties?" (below) before proceeding with any activity that uses such a credit service.

Service Profile Information. Some of BioCentury’s Products or Services may provide you the option of customizing your use of the Product or Services. If you choose to take advantage of these features, it may be necessary to provide additional information in order for the Product or Service to provide the content or services according to your preferences. These preferences will not be shared with third parties.

Email Information. If you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Residents of the European Union (EU) and the United Kingdom (UK). If you are a resident of the EU or the UK, any personally-identifiable information you provide to BioCentury will be collected and processed in accordance with the laws and regulations governing personal data and privacy of residents of your jurisdiction and will be deemed to be provided to our affiliate BioCentury International Inc. You consent to such information being onward transferred to and processed by BioCentury Inc. on behalf of BioCentury International, located at Cranbrook House, 287-291 Banbury Road, Oxford OX2 7JQ, United Kingdom, and used by BioCentury Inc. in accordance with this Privacy Policy.

If you are a resident of the EU or the UK, we will collect and process personal information about you only in situations where we have a legal basis for doing so under applicable laws of your jurisdiction. You may also have certain rights in relation to your personal information, including the right to:

  • Request access to and obtain a copy of your personal information
  • Correct your personal information if it is no longer accurate
  • Restrict or object to the processing of your personal information in certain circumstances
  • Withdraw your consent for your personal information to be processed
  • Request that your personal information be deleted from our systems

You may make your request to us via email at privacy@biocentury.com or in writing to BioCentury Inc., 1235 Radio Road, Ste. 100, Redwood City, CA 94065-1217, Attn: Privacy. We will consider and act upon any request in accordance with applicable data protection laws.

If you have any inquiries, complaints or difficulties in exercising these rights set forth above, please direct your inquiry to privacy@biocentury.com.

You may also have the right to complain to the relevant data protection authority of a Member State as specified in the EU privacy directive, or to the Information Commissioner in the UK.

Residents of The People’s Republic of China. If you are a resident of The People’s Republic of China, you consent that any personally-identifiable information you provide to BioCentury will be used and processed in accordance with this Privacy Policy and stored on BioCentury’s servers in the United States. You also consent to such information being processed and onward transferred to third parties by BioCentury Inc. as set forth in this Privacy Policy.

Web Site Use Information

We collect web site usage information from you when you visit our web site. We use this information to (1) ensure individual and corporate compliance with BioCentury’s User Agreement and other license agreements that may relate to your access, (2) understand user and visitor behavior and web site performance to improve our products and Web Site, and (3) to deliver relevant content and messages to users and visitors. Similar to other commercial web sites, our Web Site uses cookies, server logs and analytic services to collect and report on the usage information. The information gathered may include the date and time of visits, pages viewed, actions performed, time spent on pages, IP addresses, browser and device used, and other diagnostic data. For users who are logged in to a BioCentury account, this usage information is associated with the individual user, but our analysis and reporting does not track specific searches by individual users. Usage information is not disclosed to any third party except in the case of corporate subscribers who may request or require that we provide them with usage information for their employees.

Third Party Services

We currently use a number of third party web, marketing and analytics services. These services are used for (1) the collection and analysis of data regarding the usage our Web Site, (2) delivery of personalized user experiences and (3) management of user preferences. The information collected may include pages visited, actions taken, the date and time of the activity, your preferences regarding specific settings and choices, your IP address, and your location as reported by your hosting service or network provider. Some of these services may place cookies on your device in order to assist us with those functions. A number of the services we currently use include Google Analytics, Google Tag Manager, LinkedIn Insight Tag, Marketo Munchkin, Inspectlet, Appcues, and OneTrust. More information regarding these services can be found on their respective web sites. If you do not wish to allow those services to place cookies on your device, visit their respective web sites to opt out of their cookies or otherwise configure your preferences for their services.

As described above in "Web Site Use Information" and "Third Party Services" we collect this information about your use of our Products and Services (1) to improve how our Products and Services work; (2) to identify inappropriate use of our Products and Services; (3) to provide better service to our customers and prospective customers, and (4) upon written request, to provide the customer with aggregate data on the use of our subscription products by the customers’ employees.

For additional information specific to Cookies, please review BioCentury’s Cookie Policy.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making Products and Services available to our customers and prospective customers. Our uses of personal information may include the following:

  • To enable us to process, validate, verify and deliver content, conferences and other Products or Services that you have ordered.
  • To allow us or you to personalize the content that you obtain from our Products and Services based on your personal characteristics or preferences.
  • To provide Service Notices to you about important changes to our Web Site, User Agreement, Privacy Policy and Cookie Policy.
  • To provide information about new or existing Products, Services or special offers from us or from other companies we believe will be of interest to you or otherwise to contact you.
  • To improve BioCentury’s Products and Services.
  • To monitor your compliance with the terms of the BioCentury User Agreement or other applicable BioCentury license agreements. For example, we may automatically collect IP address information from you when you visit our Web Site, and we may use this information to monitor your compliance with the restrictions in our User Agreement regarding sharing access to the Products and Services.
  • To contact inactive or former users to determine the reasons for their inactivity or possible interest in returning as a customer.
  • To comply with the law.

What Information Do We Disclose to Outside Parties?

BioCentury shares personal information with other companies or individuals outside of BioCentury only in the following limited circumstances:

  • We have your consent for a specific purpose, such as to establish an account using a credit card. As described in “Personal Information You Choose to Provide” (above), some of the credit services we use to collect payments on our behalf have their own privacy policies which may allow them to use your personal information to send their marketing communications to you. If this applies to a credit card transaction, you will be so informed before you complete the transaction. If you do not wish to accept the credit service’s privacy policy, contact support@biocentury.com to complete your transaction and pay for the Product or Service you have ordered without using our outside credit service.
  • You have given us your information to register for an event where we are an organizer in conjunction with a third-party event manager, in which case your personal information will be processed under a contract that that contains provisions no less protective than those of this Privacy Policy.
  • You have given us your information to request content or register to participate in an event we offer through or along with a partner or third party. Such third parties may have their own privacy policies, which may allow them to use your personal information to send their marketing communications to you. If this applies, you will be so informed before you complete the request/registration and be given the opportunity to terminate the transaction, in which case you will not be able to receive any of the related content or register for the event. In some cases, you may need to submit your personal information directly to our partner, in which case your privacy will be governed by the partner’s privacy policy, see “Your Disclosures to Third Parties” (below).
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf, in which case your personal information will be processed under a contract that contains provisions no less protective than those of this Privacy Policy.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the terms or conditions of the BioCentury User Agreement or other applicable BioCentury license agreement, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of BioCentury, its customers or the public as required or permitted by applicable law.

Your personal information is not otherwise shared with third parties and is never sold or traded or distributed outside of BioCentury for marketing purposes.

If BioCentury becomes involved in a merger, acquisition or any form of sale of a substantial portion of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Your Disclosures to Third Parties

We may enter into strategic alliances or partnerships with third parties (“Strategic Partners”) for the purposes of jointly providing additional products or services. If you wish to obtain or use these products or services, you may be asked to provide personal information directly to our Strategic Partners to deliver the product and/or service. These parties may have their own privacy policies, which will govern their use of your personal information. Before proceeding, please read those privacy policies, including provisions, if any, allowing them to use your personal information to send their marketing communications to you.

From time to time BioCentury’s Products or Web Site may publish notices about events conducted by third parties. In addition, third-party advertisers may engage BioCentury to offer the advertisers’ products and services to our customers and prospective customers. We cannot make any representations about the practices, policies, publications or services of these advertisers or other third parties, and your use of such parties’ offers are your own responsibility and are not covered by this Privacy Policy. In addition, we are not responsible for the practices employed by web sites linked to or from our Web Site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our Web Site.

Please remember that when you use a link to go from our Web Site to another web site, this Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites that have a link to our Web Site, is subject to that web site’s own rules and policies. Please read those rules and policies before proceeding.

Corporate and Third Party Subscriptions and Marketing Data

If your access to BioCentury’s Products or Services is provided by your employer or another third party, your employer or that third party may provide us with limited amounts of personal information about you to enable your access to the Products and Services. In addition, your employer or the third party may require us to provide them with information about your access to the Products or Services, for example to verify that you are using the Products and Services they have purchased on your behalf. In addition, we may be required to provide your employer or third party with personally identifiable information in order to enforce compliance with the BioCentury User Agreement or other applicable BioCentury license agreement.

From time to time, we may obtain names from third parties that may contain individuals’ personal information. We do not accept names from third parties that do not comply with the privacy laws and regulations that govern the rest of our business, and our use of such personal information is subject to the same permissions and consents as apply to other personal information in our possession.

Your Choices

BioCentury offers you the choices and means to limit our use and disclosure of your personally identifiable information, and control how we communicate with you. You may, at any time, select not to receive any BioCentury product emails, any BioCentury marketing emails or any BioCentury emails on behalf of third parties. You may also at any time request that (a) BioCentury stop processing your personal data, (b) BioCentury remove any personal data about you from our systems to the extent required by the relevant data protection authority, and (c) BioCentury provide you with an export of the personal data we maintain about you.

BioCentury occasionally collaborates with third parties to provide you with content such as white papers, podcasts and webinars, as well as services, including the opportunity to participate in conferences and other events. To do so, we may share your personal information (limited to your name, email address, title, employer, physical address, and telephone numbers) with these third parties. In these cases, you will not be able to access such content or register to participate in an event unless you agree to this Privacy Policy.

Note, however, if you have consented to the privacy policy of a BioCentury vendor or partner who has the right to market to you, BioCentury cannot opt you out of marketing on behalf of that other vendor or partner.

BioCentury will provide you with a clear, conspicuous, readily available mechanism to exercise these choices. We will take all reasonable steps to honor your request. To opt out, please click here and you will be re-directed to our Preferences Request Form. You may also exercise these choices by contacting us at privacy@biocentury.com or in writing to BioCentury Inc. 1235 Radio Road, Ste. 100, Redwood City, CA 94065-1217 Attn: Privacy. If you have any inquiries, complaints or difficulties in exercising these choices, please direct your inquiry to privacy@biocentury.com.

Generally, if you choose to limit the use and disclosure of your personally identifiable information, BioCentury may not be able to:

  • Provide the Products or Services you have ordered.
  • Process order and payment transactions for you.
  • Provide Service Notices regarding Web Site changes, new or existing products, services, special offers, or otherwise contact you.
  • Share your information for participation in an event with a partner or third-party manager.

Correcting and Updating Your Information

You may modify your Password at any time by using the Forgot Password function on the BioCentury Web Site. This password is stored in a secure, encrypted format so that no one else, including BioCentury, can read, see or use it.

You may contact support@biocentury.com to notify BioCentury of changes to your personal information, to review and correct your personal data if they are inaccurate, or to delete such data if it is not otherwise required to be retained by law or for some legitimate business purpose.

To process your requests, we may ask you to provide such identification as we deem necessary to protect your personal information from unauthorized access. Also, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for example, requests concerning information residing on backup media), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge during normal business hours of our headquarters corporate office, except if doing so would require a disproportionate effort.

If you have any questions about this Privacy Policy, or concerns about the use of your personal information, please direct your inquiry to privacy@biocentury.com.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we disclosed personal information (if any) for direct marketing purposes during the preceding calendar year. If applicable, this information would include the categories of personal information shared with those third parties. If you are a California resident and wish to make such a request, you may contact us by sending us an email at privacy@biocentury.com or write to us at BioCentury Inc. 1235 Radio Road, Ste. 100, Redwood City, CA 94065-1217 Attn: Privacy.

Residents of U.S. states other than California; non-European Union Residents

Users in U.S. states other than California and individuals who are not residents of the EU may also request and obtain from us once a year, free of charge, a list of the third parties to whom we disclosed personal information (if any) for direct marketing purposes during the preceding calendar year. If applicable, this information would include the categories of personal information shared with those third parties. If you wish to make such a request, you may contact us by sending us an email at privacy@biocentury.com or write to us at BioCentury Inc. 1235 Radio Road, Ste. 100, Redwood City, CA 94065-1217 Attn: Privacy.

How Do We Protect Your Information?

Information Security. Personal information and user-specific settings and preferences are stored using commercially standard database and web site security software. User passwords are saved in encrypted form to prevent unauthorized access or disclosure and accidental loss, alteration or destruction.

Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations. Our employees are required to protect confidential third-party information in general as a condition of employment at BioCentury, and our business practices limit the use and disclosure of such information, including personal information, to authorized persons, processes and transactions.

Email Communications. Any email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or credit card account numbers to us through an unsecured email.

Modifications to this Privacy Policy

BioCentury reserves the right to add to, modify, update, or amend this Privacy Policy at any time, simply by posting such addition, modification, update or amendment on this Web Site. Any such addition, modification, update or amendment will be effective immediately upon posting on the Web Site. Please check the Privacy Policy when you use our Web Site to ensure that you are aware of any changes in our privacy practices. Our Privacy Policy will always indicate the date it was last updated. Your use of any portion of our Web Site after any changes will constitute your consent to and acceptance of such changes.