Career Opportunities

BioCentury provides independent deep-dive analysis, high-quality data and business intelligence to biopharmaceutical executives and investors in the U.S., Europe and Asia. We dissect trends before others, helping to position our customers for change and to capitalize on that change before the competition. No matter where our customers are in the drug development process—from idea to patient—we help answer critical questions, decipher strategic trends, objectively evaluate product and business strategies, and assess competitive, financial, and policy risks.

Key Job Objectives

The BioCentury Manager of Business Analytics is responsible for improving BioCentury’s business processes, products and services through data and process analysis, the development of business requirements, and the implementation, use, and management of tools that support internal and customer processes and data analysis.

Responsibilities

The Manager of Business Analytics is expected to understand the Company’s commercial process and information needs with a focus on product management, commercial data management, marketing, sales and customer success; and to translate those needs into process definitions and requirements for the Business Analysis Group and/or the Company’s Development team to implement. Specific responsibilities include:

Implement business requirements through configuration and management of business systems, and through coordination with the Technology team as needed; responsible for project management, roll-out and adoption of new features, processes, technology and enhancements.

Collaborating with Project Owners to document business requirements required by Project Managers and Developers to execute projects; to inform UI/UX decisions; and to support marketing and sales operations’ go-to-market plans for new or enhanced products and services.

Collaborating with other departments inside BioCentury to build customer-facing analytic tools and dashboards for deployment on BioCentury’s business intelligence platform.

Addressing issues related to the Company’s technical and analytical business systems to ensure resolution; identifying recurring points of failure to drive internal improvements to reduce issues and improve efficiency. Providing day-to-day support of business systems.

Leveraging an understanding of the business, technology and available data to identify new insights and processes that can be used to improve BioCentury’s business.

Maintain and improve customer, prospect and sales activity data quality while adhering to company privacy policies and legal requirements.

Improving access to sales, service and marketing analytics to drive business decisions and improvement. Ensuring the CRM and related commercial information comply with relevant laws and Company policies, particularly as regards the Company’s Privacy Policy rules for collection and use of personal information.

Qualifications

• Minimum five years’ business analytics and/or business systems management; experience with business systems like CRM, CMS, email marketing and reporting/analytics a plus
• Knowledge of Power Apps and Power Automate; experience with Microsoft Dynamics 365 CRM a plus
• Data modeling; knowledge of SQL and data transformation tools
• Process modeling
• Ability to create dashboards and reports using analytics tools like PowerBI
• Ability to interact with people in all functional areas, to gather and document requirements and business needs, manage adoption, and provide support and training
• Strong project and process management skills, attention to detail
• Strong communications skills
• The ability to work independently and remotely in a fast-paced and dynamic environment
• The ability to work across multiple time zones with Company staff, contractor
  
  

This is a full-time position.

The Company’s main office is in Redwood City, Calif., but working remotely in the U.S. or Europe is possible.

Finally, all BioCentury employees are obligated to meet the highest standards with respect to accuracy, conflict of interest, intellectual property rights, slander, confidentiality and respect for information sources and our audience.

Compensation and Benefits

• Salary commensurate with experience
• Company-sponsored health and life insurance
• 401(k) plan
  
  

Interested candidates should submit a resume and a cover letter to BAM@biocentury.com.